That situation the guy in my left was surprise too of her response. I told her that it's not my problem and why you work if you have pain. She told me that 'why you don't play the red?'I said, excuse me do I have no choice for my chips, and she responded because my arms are painful by moving much. She gave it to me and I insist that I still have a lot of red. I asked her to give me the green chips rather than red.

I was surprise of her character towards players she was not polite and she was rude per say. I was playing in the blackjack table with the dealer name Olga. Last Saturday 5/22/21, in the morning until evening. Only thing I was discourage ever since playing there even in table or machine. “We cooperated fully and share the VLB’s commitment to compliance and regulatory vigilance.I enjoyed playing in Rivers Casino, the environment is clean and the staff and very nice and I like the place, no smoke even it is small compared to other casino. “We take these matters very seriously and respect the decision of the Virginia Lottery Board,” Rivers Casino Portsmouth said in a statement to The Virginian-Pilot. The agreement states no formal findings have determined the merit of the violations. It’s not clear what violation occurred among underaged individuals, and spokespersons from Virginia Lottery and Rivers Casino Portsmouth declined to provide additional details. As a result, Virginia Lottery Executive Director Kelly Gee proposed a settlement amount of $275,000 to avoid a formal hearing. The agreement states violations included “underage and voluntarily excluded persons,” licensing requirements for slot machines and unauthorized games in play. In January and February, the Virginia Lottery, which regulates casinos throughout the commonwealth, worked with the casino to review alleged violations of the Casino Gaming Law, according to a settlement agreement between the two entities. Rivers Casino Portsmouth agreed to pay $275,000 in March after the Virginia Lottery spotted several alleged gaming violations.

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